Lebara data not working abroad. Do the minutes and dates of my tariff in EU roaming also apply to non-EU countries? DON'T GO WITH LEBERA The EU 'roaming' service provided by Lebara is extremely disappointing. My roaming is turned on, and my phone is automatically selecting networks. . Later I switched to contract from Lebara with the same SIM (because they were offering unlimited data plan cheaper). The customer service team promises callbacks that never happen, leaving you stuck on hold repeatedly. This means that you can use all of your plan allowance in roaming as you would in the UK (up to 30GB). If your Lebara SIM card is not working, please try the following checks: Have you activated your new Lebara SIM card? Dial a random local number and your Lebara SIM card will be activated once your connection is established. lebara. You can also quickly see what you pay to call to or in other countries As of September 12, we will be changing our prepaid rates. co. Chat to our friendly advisors. Mobile data isn't working on any local carriers when abroad I've come to Budapest on holiday and my pixel 6 mobile data isn't working. 0 Cause 3 of 4: Data roaming is turned off To use the phone's internet connection when abroad, data roaming needs to be turned on. Roaming settings Block data use abroad when no option or included data volume for roaming is available Block calls, SMS and data connections on board ships and airplanes Wi-Fi Calling abroad Currently you can only make WLAN calls in WLAN networks within Switzerland. It was working fine in the Netherlands but since I've aerived in Berlin, I can receive and make calls/texts but can't get any internet data. If you have a feature phone, dial 5588, and your SIM card will be activated when you hear the automated voice. I've checked with my carrier and everything's fine with my card and Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. My contract allows usage out here and my friend on the same carrier with an iPhone is having no issues. Turn on Wi-Fi calling: Go to the Settings menu and then head to Phone > Wi-Fi Calling and then toggle ‘Wi-Fi Calling on This Phone’ to the ON position. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Already tried: phone Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? I can't use the internet connection on my Realme 8 5G Android 11. Please note that your plan or add-on will be active from the date of purchase, so bear in mind the expiration date and time I’m having trouble accessing the internet If your phone hasn’t automatically updated the mobile internet settings, check your APN settings manually. IOS (IPhone To make calls, use data, or send a text while outside the EU roaming countries or India, you should buy additional pay-as-you-go (PAYG) credit or a relevant roaming add-on for that destination. uk/ (edited) Find out how to use Lebara services abroad, including roaming rates, coverage, and activation instructions for seamless connectivity while traveling. Unlimited data volume abroad: of that, 10 GB/3 days with maximum possible high speed in the relevant roaming Hi, I'm travelling to Germany from Australia. Now the solution was simple, but alas not obvious at the time I needed it! Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? If you’re heading overseas, Lebara has great value International Roaming Add-ons to use in selected countries – so you can keep your Australian phone Here are support articles that will assist you to make the most of your Lebara service. 35K subscribers Subscribed 31K views 1 year ago If you've just activated your Lebara SIM card or are having trouble receiving calls or SMS, here are the steps to check to unblock the situation. Works okay. e. This service ensures that you remain connected without needing to switch to a local SIM card. If you are getting in touch with us to keep your existing number (Port-in), click here to complete an online request. You can also use the international minutes included in your plan allowance to call countries within the EU. It is common for some problems to be reported throughout the day. Are you planning to travel abroad and want to know how to stay connected without incurring hefty roaming charges? In this comprehensive guide to international data usage, we will walk you through tips and strategies to help you manage your mobile data while traveling. I never thought it was possible to have issues tethering two phones that had tethered many times, where the internet is working on the one providing the hotspot. Has anyone else encounted this? I have searched for Lebara APN settings and found this APN Name uk. If you're abroad, look under "Cost control" in your my Lebara profile to see whether data roaming is activated. mobi Username: WAP Password: WAP To see how to do it on your specific handset model, visit devicehelp. Understanding why your 4G is not working is the first step towards finding a solution. Why isn’t my SIM card working? If you have a smartphone, your SIM will activate once you put it in your phone and switch it on. You can’t make calls and send texts to countries that are not included in the bundle. The mobile data not working after trip abroad, despite full bars, despite 4G connection, despite trying other SIM card, despite turning off and on, despite resetting network settings You CAN actually use a Lebara SIM in other countries (with free roaming), but you need a monthly subscription. If you have problems with accessing the internet while abroad, please check your data settings and manually set them as below: You will need to restart your phone after you have manually set your data settings. Please note that in your case, data roaming should be activated and not deactivated. Activate your plan or add-on. There are various common issues that can affect 4G performance, ranging from network problems and device settings to SIM card faults and software glitches. you use our services in other EU countries without additional surcharges when you are temporarily travelling in Brilliant, right? Not! The “free roaming” is a con! Neither me nor my husband could never access any mobile data, no 4G or 5G, we had E (Edge) constantly displayed on both our phones (mobile data settings were done as per Lebara instructions) while our travelling companion had no problem accessing mobile data with Vodafone. In some parts of Germany there were issues with 4G networks, so I had to switch settings to 3G on my phone to make it work. I'm not sure which, if any, company offer roaming included for pre-paid cards (without subscription), I'm not aware of any that do. With Prepaid, you can surf the internet within the European Union I had some niggles the first time I used a lebara sim in my mifi when in France. Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? I can't use the internet connection on my Apple iPhone 16 iOS 18 Cause 3 of 4: Data roaming is turned off To use your phone's internet connection when abroad, data roaming needs to be turned on. Whether you’re an expatriate maintaining close connections with family and friends, a student FAQ: Sim Card Why is my SIM card not working? If your SIM card does not work, please check the following steps: Have you activated your new LEBARA SIM Are you also wondering if Lebara is down or currently up? Real-time outages and problems for Lebara. I used it in Germany, Poland and Latvia. The problem could come from your plan Check your balance or active plan First, make sure you have a sufficient balance or an active plan by dialing *133# or calling 2323 to check your Lebara balance. Lebara customers can enjoy Roam Like Home while roaming in the EU. Does anyone have any advice or tips on fixing this My data with the default APN just wasn't working at all. This guide aims to demystify international roaming charges, providing clear and If you are unable to make calls, several reasons could be causing this issue. *Overseas territories are not included. Lebara distinguishes itself with relatively low rates for calling abroad. Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? It just won’t connect to any US network, it's been days me trying to connect somehow, but it just won't go roaming here in the US. Lebara might not have any data roaming agreements with the Dutch networks. I can confirm that Lebara euro roaming does not work. You can double-check using our settings guides. But before you panic, let's explore some possible reasons why this may be happening and how you can fix it. In November I went to Paris with my android and used data with no problem. We are available on working days from 09:00 - 18:00 and on Saturdays from 10:00 - 16:00. I looked it up and found it I added a Vodafone APN it would work, and it does. Have you tried a manual network search to see what networks the phone reports? Don’t forget that your home network (Lebara subscription) decides whose networks you roam on and the service they offer, not what APN settings you load into your phone’s settings. Learn how to configure your Lebara mobile UK internet settings using your iPhone and Android devices. Use our network status checker to see any planned upgrades, maintenance or outages in your area. Check it out today. Find support and assistance for Lebara services, including troubleshooting, account management, and other inquiries. If you are contacting us to replace a lost SIM card, click here to submit your request online. Cost control abroad 💡 If you want to continue sending and receiving messages, calls, and data while abroad, ensure your cost control limit is set to at least Not all do, so check with your provider if Wi-Fi calling is available on your plan – if you’re with Lebara, you’re good to go. Rates On this page you will find all the rates for Sim Only and Prepaid. It works fine with my iD sim but I can't get it to work with Lebara. Is Lebara down or not working properly? Here you see what is going on. Log in or RegisterPost I'm not super phone savvy, have moto edge 40 neo which does have esim capability but I'm not confident I can set that up correctly whilst I do still have lebara data. We’ve answered common questions that you might have. I bought one in Germany and the customer service confirmed that I can use it in any EU countries, also in Denmark. Do you have enough credit on your SIM card? Check your balance on your My Lebara account or if possible, send a text to 5010 with the word "Balance" First of all, check whether the mobile internet settings are still correct. We're now just cut off from many services and even banks because of it. If you run out of your plan allowance while abroad, you can buy one of our roaming add-ons for EU/EEA countries. Can I use my plan in roaming? You can use all of your UK plan allowances while roaming in the EU or India for no extra cost (up to 30GB). Without this, your SIM card will not be able to receive incoming calls or This guide aims to demystify the concept of data roaming, helping you make informed decisions about when to switch it on or off, and providing practical tips to manage your mobile data effectively while abroad. We’ll always do our best to keep you in the loop. I'm in Italy right now, with my iPhone, and I can't use the data. Thankfully, Lebara Mobile I have Lebara SIM, which I bought as prepaid when I moved to NL last year. Read our handy guide on using Lebara abroad, covering everything you need to know about international roaming with the network. International Roaming Not Working? Quick Troubleshooting Guide (2025) Follow this step-by-step guide to fix roaming issues fast on iPhone and With Lebara, you benefit from attractive roaming options to stay connected while abroad. I can't use the internet connection on my OnePlus Nord 2 5G Android 11. Select the desired roaming option to activate it. If, at a certain time or location, you do not have mobile internet abro EU roaming is included in all our tariffs, i. Traveling abroad as a UK resident can be an exciting adventure, but understanding international roaming charges is crucial to avoid unexpected costs. This means you can use your UK data allowance (up to 30GB) along with your UK minutes and texts to connect locally in the roaming country or back to the UK at no extra cost. The last thing any traveller wants or needs are unexpected charges interrupting their fun, or a phone that stops working because it has hit a usage limit. If you are having problems using your SIM, check a few simple things to resolve the issue. We recommend buying a plan or add-on before you travel to ensure no interruptions to your service. All is perfect at home but we recently went to Prague but her iPhone didn't seem to pick up on 4g but my android phone worked with no issues. In short, i manually added their specific APN settings as below If your internet is not working then set your mobile data settings as: APN name: uk. To learn more about roaming rates for the country you’re travelling to or to buy the relevant roaming add-on, visit our Roaming Rates Finder. Maybe I t Here you will find all the answers to the FAQ's as well as instructions and contact options to reach our customer service. Understanding Data Roaming What is Data Roaming? International roaming is a service that enables your mobile phone to work outside your home country. I probably should've spotted that when signing up. Follow our 7-step checklist to solve it. If it doesn't work, you may be experiencing issues with internet access abroad. EU member states included: Austria, I've just moved from Vodafone to Lebara, and want to use roaming in France next week. Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? Setting up MMS and data services In order to use MMS and mobile Internet services, you must first configure the required settings on your mobile phone. Here are the steps to diagnose and fix the problem. We are online everyday from 8am to 9pm. Have you made an initial top-up or purchased a package? Calls and text messages can only be received after you have made an initial purchase of credit or a package. Is there a reason why the Lebara APN doesn't work and is there any fix for it? It also seems to default to the Lebara APN when restarting the device and such. mobi Username: WAP Password: WAP I don’t have 5G on my Lebara phone Lebara customers can opt into 5G if they have a Probleme mit dem Internet zu verbinden? Wir zeigen euch, wie ihr ganz einfach auf eurem Smartphone/Tablett die APN-Einstellungen einrichten könnt. When you travel abroad, your phone connects to a foreign network, allowing you to make and receive calls, send texts, and use mobile data. Lebara outage and reported problems map Lebara Mobile offers mobile calling, SMS and mobile internet. For those with friends and family abroad, finding a mobile network that offers decent international call options can be tricky. Lebara customers can enjoy Roam Like Home while roaming in any of the EU or EEA countries/regions. Click here to see what this means for you. Both me and my wife have Lebara sim contracts, both doesn’t work here in the US. Does your plan include calls to this country? Not Lebara customers can enjoy Roam Like Home while roaming in the EU. Lebara Smarter - How to manually add data settings on Android for roaming Lebara Mobile UK 3. Despite assurances that it would work, it simply doesn't. I landed in the Netherlands and purchased a Lebara prepaid tourist SIM. I'm so frustrated, no info on their website, support didn’t reply to my email. I've Data roaming abroad can cost you an arm and a leg but there are ways to keep your bills down. i got my girlfriend a lebara sim for 15gb per month. Prerequisites to activate roaming on Lebara To activate roaming on Lebara, you need to meet some prerequisites. Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? Roaming in China? We have a couple Lebara SIMs in the family and I was asked about the roaming conditions. For roaming outside of Europe and India, you will need to buy an appropriate roaming add-on or use pay-as-you-go (PAYG) credit. You should also activate data roaming in your mobile phone's settings. Hey, we're going to New York soon, and I currently have a Lebara pay-monthly contract. Don't worry, you're not alone! It can be frustrating when you need to use your mobile data and it's not working as it should. 2. Read this article to find out how. These requirements ensure that your phone is configured correctly and that you have the necessary services to roam abroad. If you cannot connect to the local mobile internet immediately, go over t I'm away in Spain using the MR6400 to access the local mobile network by roaming. If you're a Lebara Mobile user in the UK, you may have experienced issues with your data connection. Using data abroad means stopping and thinking about the consequences. Luckily I came across a page on teh Lebara website that says "The Lebara SIM networks works automatically in the EU. To see how to do it on your specific phone make/model visit If you're abroad, look under "Cost control" in your my Lebara profile to see whether data roaming is activated. If you have problems with accessing the internet while abroad, please check your data settings and manually set them as below - All Lebara SIMs include free EU roaming, which allows you to use your regular allowance within 35 European destinations at no additional cost. Do I need to do anything before I take my SIM abroad? Roaming in India? Why is my data not working while I am roaming? Lebara customers can enjoy Roam Like Home while roaming in the EU. For more information on roaming add-ons and pay-as-you-go roaming rates, head to our Roaming Rates Finder. Learn how to replace your lost Lebara SIM card with this step-by-step guide from Lebara UK. mobi Username WAP Password WAP I have created a profile with these fields but I'm on the 5GB plan - just discovered today that international texts aren't included in the plan. Go to your phone’s internet settings and check the following details are correct: APN name: uk. With different countries and mobile networks offering varying rates and packages, navigating these charges can be confusing. Update: I cleared the default proxy settings for the Lebara APN and now it works. Network Status Checker We’re continually working to improve our network, so from time to time you may experience connection issues. Lebara roaming charges in and outside of Europe are different so find out the charges but especially the countries you can roam to. Do I need to do anything before I take my SIM abroad? Here is what you should do before travelling with a Lebara SIM card. Learn international roaming not working issues, including common causes, how to troubleshoot, and alternative options for smooth connectivity. Both the data and the roaming is turned on. I've tried my card on my sisters phone (she's here with me) and it worked fine. Check why your Lebara SIM card isn’t working: balance, activation, network, or phone issues. Solution: Turn on data roaming. I moved to Lebara & find no issue with the 4G internet on it (as fast as Vodafone). After purchasing your Roaming Data Bundle, it is activated immediately. wqpo lasfmg vndat itry tqil jfjowr rrnlp rxvhkco suhhb lhjfa
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